First things first, why do you really need a bot? Before we go into how you can create your own bot for free without coding a single line, let us look at the reasons why you should invest in SlackBot.
If you are a business owner or even an employee working in an organization, how many times have you wondered about how your product is getting wasted by focusing on time-consuming and redundant tasks, that are eating away at your creativity.
Well, this is where bots can be particularly useful as their sole objective is to play the role of a powerful assistant that can take away the monotony of those necessary but time-consuming tasks, giving your productivity a major boost. Right from setting up your meetings to sending broadcast messages to every team member to keeping track of the progress on each project, these bots can be a lifeline for any business.
How can you create a chatbot?
Chatbots essentially come in 2 forms- the first kind of chatbots are those which are powered by specific command lines which are programmed and coded by the programmer of that chatbot. The second kind of chatbots is those which are powered by Artificial Intelligence, Natural Language Processing, and Machine Learning.
The second kind of chatbots is particularly useful because of their versatility in utility. They have been designed in such a way that they can deal with a large variety of requests. They also have a feature that allows them to literally learn from every interaction they have, growing their intelligence over time, thereby making them more useful.
#1- Identify your chatbot’s key objective
This is the same with anything that you do in a business. As with any tool that you implement in your business, it is important to identify what exact purpose you want your chatbot to serve. They can usually serve many functions, some of which are:
- Personal Assistant (Setting up meetings, taking messages)
- Answering FAQ’s about your company
- Disseminating information about the company (you can choose the kind of information you want to be given out)
- Playing the role of a basic programmer
#2- Understanding your team needs
When you are launching a chatbot, you must look at the needs of your team. You shouldn’t be creating a chatbot that is in complete violation of what your team objectives are. In order to do this, you could launch an initial chatbot that works towards gathering feedback from your team and how they think chatbots could affect their lives. It is also possible to make questionnaires that are specific to each department in the business, giving you the complete knowledge about how all your employees actually feel.
#3- Keeping it real and simple
When you are creating a chatbot, it is important to not reveal all its features at once and gradually orient your team towards its full capacity. Don’t train your chatbot to use long, complicated words but instead train it to use short and smart sentences and phrases that actually add value to the discussion and not complicate it further.
How to make a chatbot with no coding language
The common misconception going around is that you need to have a lot of programming and coding knowledge in order to create a chatbot. Another misconception is that it is a heavy investment. Well, thanks to bot-building platforms like ChattyPeople, you can create AI-powered bots for free without any prior coding language.
ChattyPeople is one such platform that is 100% compatible with Facebook Messenger and Slack and allows you to build text and voice-powered chatbots for your business. Irrespective of the size of your business, it offers customized solutions in order to meet your company objectives most effectively.